Response rate and Response time
Increase your visibility with quick and complete answers
Searching buyers expect prompt feedback. To provide transparency about your response behaviour, we show key information about how consistently and quickly your company responds to incoming requests.
Two important metrics: Response rate and Response time
Response rate and Response time play an important role in the visibility and placement of your profile on our platform.
Suppliers who respond quickly and communicate reliably can benefit from improved placement in the search results and generate more qualified leads. You can track these key figures at any time in your Business Insights.
Response rate
Your Response rate shows how consistently your company responds to incoming direct messages and Requests for Quotes.
Response time
The Response time is only visible to you and indicates how quickly your company responds to new requests for the first time. Companies that respond particularly quickly benefit from improved ranking opportunities.