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Your connections to buyers

In your Business Insights, you can find out how often and through which channels potential buyers have come into contact with your company.

You can view the total number of requests and interactions generated through your listing on europages. These metrics offer valuable insights into potential buyers’ interest and support you in continually optimizing your response rate and response time.

RFQ + Connections

Buyer requests

This reflects the overall demand your company captured on our marketplace. It includes: direct requests from buyers, legacy Requests for quotes assigned to you, new requests recommended via the Request Hub, and requests you proactively applied to in the Request Hub. 

Clicks to your website and phone number

Some buyers prefer to reach out to you directly via your website or by phone. These metrics indicate how frequently potential buyers have clicked on your website or phone number after viewing your offerings.

How to receive more requests:

  • Publish more relevant products with pricing information: Expand your product portfolio to engage a broader range of potential buyers. Including pricing details creates additional transparency and increases your reach.
  • Review the quality of images and descriptions: Ensure your product pages are both visually appealing and informative.
  • Boost your products: Highlight your key offerings to attract more attention.
  • Keep your contact information up to date: Make sure your contact details are always accurate and accessible.
  • Respond promptly to requests: Timely responses improve your response rate and response time, further increasing your visibility in search results.

Response rate and Response time

Your response rate and response time reflect how reliably you address incoming requests and the average amount of time required to provide a reply. These metrics are calculated based on the past 90 days. If you have not received any requests during a period of time, no response values will be displayed. Maintaining a high response rate and prompt reply times will significantly enhance your visibility in search results.
 
Further information is available here.
 

If you need additional support on this topic, please reach out to us: customercare@europages.com