At europages, we are committed to maintaining a professional and secure environment for your business. This guide outlines the steps you should take if you receive a spam message.
Recognizing Spam Messages
Spam messages can appear in several ways, such as:
- Unwanted advertisements for products or services that are not relevant to you.
- Messages that include dubious links or attachments that may pose a risk.
- Requests for sensitive information, including personal, financial, or business-related details.
- Too-good-to-be-true offers, like improbable discounts or enticing promises.
If a message feels irrelevant, unprofessional, or potentially harmful, it’s likely spam.
Avoid Engaging With the Sender
Do not respond to the spam message or click on any links it may contain, as this could put you at risk for phishing attempts, malware infections, or additional spam communications.
Use the Platform’s Reporting Tools
Our platform provides tools to address spam messages efficiently:
-
Open the message in messages in your account
-
Look for the "Report as spam" button within the interface (see this screenshot below) and click it
Tip: By reporting the message, you assist our team in investigating the issue and taking appropriate action.
Stay Vigilant
Spam remains a significant challenge in the online landscape. To enhance the security of your business, we recommend the following best practices:
- Limit Public Sharing of Contact Information: Utilize our platform's secure communication features to protect your privacy.
- Confirm Sender Credibility: Take the time to verify the authenticity of the sender by reviewing their profile and online activity.
- Maintain Regular Account Updates: Ensure your password is strong and unique, and keep an eye on your account activity to detect any unusual behaviour.
By taking these steps, you can help us maintain a safe and professional environment for all users. If you have any further concerns or questions, don’t hesitate to reach out to us anytime: customercare@europages.com
Thank you for contributing to the security of our platform!