What to do if I receive a spam/scam message?

Quick answer:

If you receive a suspicious, spam, or scam message on europages, do not reply or click any links or attachments. Open the message in your account and select "Report as spam" so the europages team can investigate it.

How can I recognise a spam or scam message?

A message on europages may be spam or a scam if it contains:

• Unwanted advertising for products or services that are not relevant to your business.
• Suspicious links or attachments.
• Requests for sensitive personal, financial, or business information.
• Offers, discounts, or promises that seem too good to be true.

If a message seems irrelevant, unprofessional, or potentially harmful, treat it with caution.

What should I avoid doing with a suspicious message?

Do not respond to a suspected spam or scam message and do not click any links or attachments it contains. Interacting with suspicious messages could expose you to phishing, malware, or other security risks.

How can I report a spam or scam message on europages?

To report a suspicious message:

1. Open the message in the Messages section of your europages account.
2. Select "Report as spam" in the message interface.

Reporting the message allows the europages team to investigate it and take appropriate action.

How can I protect my business from suspicious messages?

To reduce security risks:

• Avoid publicly sharing unnecessary contact information and use europages’ communication features where possible.
• Check the sender’s profile and online activity to help verify their authenticity.
• Use a strong, unique password and monitor your account for unusual activity.

If you have further concerns about a suspicious message, contact customercare@europages.com.