Introduction to the Messaging Tool

Messaging on europages is a key feature that allows buyers to communicate directly with suppliers. This guide will walk you through how to use the messaging tool effectively to enhance your procurement process.


How to Send a Message - Step by Step

  1. Find the Supplier: Navigate to the supplier’s profile or the product listing that meets your needs.
  2. Click on ‘Contact Supplier’: This option is usually located near the supplier’s contact details or the product information.
  3. Reason and contact details : Select a reason for contacting the supplier (there are some suggestions for selection) and enter your contact details. There are some suggestions for selection.
  4. Compose Your Message: Write a clear and concise message. Be specific about your requirements, such as the product specifications, quantity, and delivery timeline.
  5. Send the Message: Once your message is ready, click on the send button. Your message will be delivered to the supplier’s inbox on europages.

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Your initial message is your first impression. Make sure it’s well-crafted and includes all relevant details. Learn here how to write a good request.

 


Overview of the Messaging Tool

The messaging feature on europages is designed to facilitate clear and efficient communication between buyers and suppliers. Here’s how it works:

  • Accessing Messages: Enter the messaging area by clicking  "Messages" in the green menu on the top of the website screen. Make sure you are logged in to be able to access the area. You can see all your conversations in a list format on the left side of the screen.
  • Initiating a Conversation: Once you find a supplier that interests you, you can send them a message directly from the search results page or their profile page.
  • Receiving Messages: When a supplier responds, you will receive a notification, and their reply will appear in the same thread for easy tracking. The messaging area also contains responses to Requests for Quotes. Learn more about Request for Quotes here.

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Next steps:

  • Put the Tips into Action: Head over to europages and start your procurement process by searching for suppliers and contacting them.
  • Contacting suppliers: Not sure how to write a good request? Learn how here.